Terms & Conditions for translators

Translator Terms

This Agreement is made between you and Fairlingo, Inc., a Dutch company. You must agree to the following terms before you may work as a Fairlingo Translator.

Article 1 - Translator NDA

  1. By agreeing to this Translator Agreement, you are also bound by, and accept the terms of the Fairlingo Translator NDA. Our NDA requires, among other things, that you do not reproduce or otherwise distribute customer content. You agree to treat all customer translation texts in confidence; any use of customer information outside of the translation you are working on is strictly prohibited.
  2. You may only communicate with the client regarding the translation job provided by Fairlingo. Communication with the client of any other nature is only allowed if such communication is not undesirable to the client, and does not serve any commercial purpose. For example, you may not communicate the content or customer of any jobs you work on with other translators who are not involved with the same assignment through Fairlingo, customers, family members, friends, and colleagues (e.g. Twitter, Facebook, your blog). In addition, for jobs that require you to download content, you must agree to delete all original content (“Customer Content”) within 30 days.
  3. Customer Content is the property of the customer; by possessing it past 30 days you would be violating this Agreement. You may keep your translation of the Customer Content, but may not use it publicly – as a translation sample or otherwise.

Article 2 – Translation and editing quality

  1. For each job you work on, you must consistently meet Fairlingo quality standards. This quality standard is safeguarded by the Fairlingo quality algorithm and our expertise. You are allowed to have only one account.
  2. You always translate to your native language. A native language is a language that a person has been exposed from birth for at least 12 years or lived at least 20 years in a country where the native language is the first language.
  3. The supplier declares that they will only use machine translations (e.g. DeepL, Google Translate, etc.) or artificial intelligence (e.g. ChatGPT) as an auxiliary resource or for confirmation. At least 80 percent of the entire assignment must be a human translation. Post-editing is only permitted when it is explicitly stated in an assignment.
  4. For errors made in the translation, the amount shown in the interface of the original amount will be deducted. This amount may never exceed the original amount you would have earned for that particular translation.
  5. If you do not meet the deadline due to circumstances you yourself have caused, the amount will not be paid. If the client cancels the assignment, this does not apply, and the amount for the words translated will be paid as agreed.
  6. You can earn money and points for well-translated sentences and phrases. The amount and number of points displayed in the interface is definitive. If the client or Fairlingo is not satisfied with the quality of your translation and/or revision, we may have to refund the client for part or whole of the translation. This refund will be deduced from your payment. Fairlingo can provide you with examples and feedback.
  7. We may allow the translator to correct the translation if the client agrees. We may remove one or more levels of qualification or terminate this agreement. To restore a revoked qualification you must earn the points again.

Article 3 – Payments

  1. We pay translators upon request in the translator interface after 14 days. In order for a payment request to be processed, the assignment must be either completed or cancelled by the client.
  2. When a client accidentally submits an order twice and the same translator worked on both orders, the order will only be paid to the translator once.
  3. You hereby agree that the amount to be paid is determined by the number of translated words or corrected words minus the quality correction. The amount and number of points shown in the interface is final. After the paragraphs have been corrected, the amount to be paid is shown in the interface. This amount is final, and will not be adjusted by Fairlingo.
  4. You agree that any reward balance you accrue by working on translation jobs will be made via PayPal in euro’s. We will not make wire transfers or use another method of payment. We will not process payments to you without a request from you. You agree to create a PayPal account when prompted to do so.

Article 4 – Privacy Policy

  1. This explains that we take all measures we can to ensure your personally identifiable information is kept secure, and we do not pass on your personally identifiable information to others for promotional activity.
  2. Fairlingo uses your personally identifiable information to provide the services we offer. Only Fairlingo clients have access to translators’ contact information. Translators’ user names, contact information and profiles are only shown to the client if the translator is translating an assignment in Fairlingo. Certificates and CVs uploaded by translators can only be accessed by Fairlingo employees.
  3. Moreover, Fairlingo uses industry standard efforts, such as firewalls, to safeguard the confidentiality of your personally identifiable information. Although user names and profiles are only shown to the client if the translator is translating an assignment in Fairlingo, and despite the fact that Fairlingo employs industry standard security tools, all security measures are subject to possible circumvention. We cannot and do not provide any guarantees regarding the effectiveness of the security we employ or our ability to prevent third parties, acting unlawfully, from obtaining information that you provide to us.
  4. Fairlingo cannot and does not guarantee that any personally identifiable information provided to it will not become public under any circumstances. You should appreciate that all information submitted on the website might potentially be publicly accessible. Fairlingo cannot ensure that your identity, email address, telephone number, work or home address or other personally identifiable information or contact information will not be discovered by other Members or Users of the website. Important and private information should be protected by you. Fairlingo encourages all Members and Users to maintain a pseudonymous identity when using the services provided by Fairlingo or any other public aspects of the website.
  5. Fairlingo may archive information, including personally identifiable information you provide in the course of using our services and any other aspects of the website. Fairlingo stores that information on servers that are controlled by Fairlingo or by third parties who have agreed to comply with Fairlingo’s commitments made under this Privacy Policy and with whom Fairlingo has a contractual relationship. Archived information ordinarily will not be erased unless and until your entire account with Fairlingo is deleted, and even then Fairlingo may retain some or all of your information on back-up files; provided, however, Fairlingo assumes no obligation or guarantee to archive any information and does not warrant that any archived information will later be made available to you.
  6. The following personal data is collected by Fairlingo:

First name

Last name

Email address

Language skills

Paypal account

Country

Birthdate

  1. Fairlingo may use your personally identifiable information and translations  for auditing, research, and analysis to operate and improve the services Fairlingo offers. Fairlingo will not share your personally identifiable information with third parties, with the exception of the following:
  2. Fairlingo may provide your personally identifiable information to Service Providers or other third parties who have contractually agreed to maintain its confidentiality, for the purposes of providing and improving our services.
  3. Fairlingo may be required to disclose translator information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, Fairlingo may share account or other information when it believes it is necessary to comply with law or to protect Fairlingo’s interests or property. This may include sharing information with other companies, lawyers, agents or government agencies.
  4. If the ownership of all or substantially all of the Fairlingo business or assets were to change, your user information would likely be transferred to the new owner(s).
  5. Fairlingo may use your personally identifiable information to provide you with promotional emails or newsletters. If you do not want to receive promotional emails or newsletters from Fairlingo, please submit a request by emailing Fairlingo at info@Fairlingo.com. Fairlingo will make reasonable efforts to implement any choice you make as soon as possible; provided, however, Fairlingo reserves the right to send you certain communications relating to its services, such as service announcements and administrative messages without offering you the opportunity to opt out of receiving them.

Article  5 – Copyright policy

  1. You agree that all right, title, and interest in any copyrightable material, including but not limited to all written text we receive from you (e.g., localization for Fairlingo.com, translations for email notifications and web orders), solely or in collaboration with others, and arising out of, or in connection with, performing the services for Fairlingo are the sole property of Fairlingo.

Article 6 – Independent contractor

  1. You will perform the services of Translator as an independent contractor to the Company. Nothing in this Agreement shall in any way be construed to classify you as an agent, employee or representative of the Company.Without limiting the generality of the foregoing, you are not authorized to bind the Company to any liability or obligation or to represent that you have any such authority.
  2. You agree to furnish (or reimburse the Company for) all tools and materials necessary to accomplish the duties of Translator and shall incur all expenses associated with these duties.
  3. You acknowledge and agree that you are obligated to report as income all compensation received by you pursuant to this Agreement. You agree and acknowledge the obligation to pay all self-employment and other taxes on such income.
  4. You understand that you will receive no company-sponsored benefits from Fairlingo where benefits include, but are not limited to, paid vacation, sick leave, medical insurance and retirement or pension participation.

Article 7 – Indemnity clause

  1. You agree to indemnify and hold harmless Fairlingo and its affiliates and their directors, officers and employees from and against all taxes, losses, damages, liabilities, costs and expenses, including attorneys’ fees and other legal expenses, arising directly or indirectly from or in connection with (i) your negligent, reckless or intentionally wrongful acts, (ii) a determination by a court or agency that you are not an independent contractor, (iii) your breach of any of the covenants contained in this Agreement and corresponding Fairlingo translator NDA, (iv) your failure to perform the duties of Editor in accordance with all applicable laws, rules and regulations, or (v) any violation or claimed violation of a third party’s rights resulting in whole or in part from the Fairlingo use of any of your deliverables under this Agreement.

Article 8 – Term and termination

  1. Your relationship with Fairlingo begins on the date on which you accept and agree to this Agreement, and continues until your resignation or termination by Fairlingo.
  2. The following offenses are grounds for immediate termination and for reclaiming the money we paid out to you via PayPal:
    Violation of this Translator Agreement and NDA
    Cheating and attempting to cheat
    Failure to communicate in a professional and courteous manner to our customers and translators
    Careless behavior that causes disruption to our service or system
  3. This Translator Agreement is updated periodically, and unless you tell Fairlingo otherwise, your acceptance of this Agreement means you agree to be bound by any changes to or future versions of this Agreement.

Article 9 – Legal Jurisdiction

  1. This Agreement shall be governed by the laws of the Netherlands, without regard to the conflicts of law provisions of any jurisdiction. To the extent that any lawsuit is permitted under this Agreement, the Parties hereby expressly consent to the personal and exclusive jurisdiction and venue of courts located in Almelo.